Delivered by e-mail in 60 seconds
Genuine licences with invoice
Extended 30-day right of return
Support Mon–Fri, 12:00–22:00
Perpetual licences, no expiry date

Terms of service

Terms of Use

1. Company Information

WowSoft.eu is a brand operated by Elite Soft Store S.R.L., with the following company details:

Company Name: Elite Soft Store S.R.L.
Registration Number: J2024031005001
VAT Number: RO50700760
Address: Str. Eugen Ionesco 67, Bl. A, Sc. 1, Et. 6, Ap. 27, 400496 Cluj-Napoca, Romania
Email: support@wow-soft.eu
Phone Number: +40 792 453 121
Business Hours: Monday – Friday, 12:00 – 22:00
Order Cut-Off Time: 23:00

2. Products and Services Offered

WowSoft.eu offers the following main product categories:

  • Digital software (perpetual licenses)

  • Microsoft Office applications

  • Antivirus solutions

Digital products are delivered electronically.

3. Pricing and Payment Policy

  • All prices are listed in EUR (EURO).

  • Payments are accepted online only via Visa, Mastercard, and bank transfer (the latter available upon request).

  • All payments are processed through secure payment gateways.

4. Delivery Policy

4.1 Digital Products

  • Delivered by email or direct download from your account.

  • Delivery time: generally immediate after payment confirmation, but may take up to 24 hours.

  • Delivery is free of charge.

5. Return and Refund Policy

5.1 Digital Products

  • Unactivated or undownloaded digital products can be returned within 30 calendar days and fully refunded.

  • Activated or used digital products are not eligible for return, in accordance with EU consumer protection laws.

  • Technical issues will be resolved via license reissuance or refund, as applicable.

6. Right of Withdrawal (EU Customers)

Customers in the European Union have the right to withdraw from the contract:

  • Within 30 calendar days for digital products that have not been activated or downloaded.

To exercise this right, contact us at support@wow-soft.eu.

7. Use of Refurbished Licenses

  • Refurbished licenses sold on WowSoft.eu are original, legal, and fully functional, sourced from authorized suppliers.

  • These are perpetual licenses that have been reconditioned for reuse.

  • Customers agree not to redistribute or share licenses purchased.

  • We provide full support in case of activation issues.

8. Intellectual Property

  • All products and licenses are protected under intellectual property laws.

  • It is strictly prohibited to copy, resell, or distribute products without written permission from WowSoft.eu.

  • Any infringement may lead to civil or criminal liability.

9. Personal Data Protection

  • Collected data includes: name, email, phone number, location, and payment information.

  • Data is used only for order processing, delivery, and marketing (with consent).

  • We store data securely and do not share it with third parties except where necessary (e.g., payment processors).

  • Full details can be found in our Privacy Policy.

10. Limitation of Liability

  • Elite Soft Store S.R.L. shall not be held liable for improper use of purchased products or indirect damages.

  • While we strive for continuous availability of services, we do not guarantee complete absence of technical issues.

11. Governing Law and Jurisdiction

  • These terms are governed by Romanian law.

  • Any disputes will be settled by the competent Romanian courts.

If you have any questions regarding these Terms of Use, please contact us at support@wow-soft.eu.